ISSA Webinar: Introducing the ISSA Collaborative Innovation Hub

28. Februar 2023 | Virtual

ISSA Webinar: Introducing the ISSA Collaborative Innovation Hub

28. Februar 2023 | Virtual

Tuesday 28 February 2023, 10:00-11:30  (UTC/GMT+1 or CET)

Languages: Simultaneous interpretation in English, French and Spanish (Simultaneous interpretation – Frequently asked questions)

The new ISSA Collaborative Innovation Hub aims to support member institutions develop innovation projects and generate or strengthen their permanent innovation capacity.  

Social security institutions have been required to go beyond marginal improvements and develop transformative innovative strategies, in order to respond to policy developments and client demands for high-quality service delivery. To emerge and flourish, innovation tends to be grounded in open collaborative ecosystems that encourage creativity and co-innovation, and involve the formation of organizational capabilities.

The Collaborative Innovation Hub will include projects proposed and developed by ISSA members following a co-creation model. It will support project-based collaboration to develop innovative tools and instruments of high value for the effective and efficient implementation of institutional mandates. By pooling resources, social security institutions can effectively overcome barriers and reduce individual investments and risks.

This webinar will present the ISSA Collaborative Innovation Hub, its objectives and how it will work.


Raúl Ruggia-Frick Raúl Ruggia-Frick, Director, Social Security Development Branch, International Social Security Association (ISSA)
Luis Frota Luis Frota, Technical Officer, ISSA
Bonaparte Ruhamya Byuma Bonaparte Ruhamya Byuma, Head of Strategy and research, Rwanda Social Security Board (RSSB), Rwanda
Edmund Cheong Peck Huang Edmund Cheong Peck Huang, Chief Strategy and Transformation Officer, Social Security Organisation (Perkeso), Malaysia

This webinar will examine the following questions:

  • Why the ISSA Collaborative Innovation Hub ? What are the objectives and rationale?
  • What activities or projects can be developed in the ISSA Collaborative Innovation Hub?
  • How the ISSA Collaborative Innovation Hub relates to other ISSA activities?
  • How to develop projects in the Collaborative Innovation Hub?


  • Welcome by Marcelo Abi-Ramia Caetano, ISSA Secretary General
  • Presentation by the ISSA
  • Comments of RSSB, Rwanda
  • Comments of Perkeso, Malaysia
  • Q&A – Discussion
  • Conclusions

Practical information

The webinar is open to delegates of ISSA member organizations and invited institutions without registration fees.