ISSA Academy workshop: Good governance

19.–21. November 2019 | SeoulKorea, Republik


ISSA Academy workshop: Good governance

19.–21. November 2019 | SeoulKorea, Republik

Are you interested in promoting and improving the governance of your institution? Join the Academy workshop and tap into the expertise of the ISSA and its member organizations.

Guidelines: ISSA Guidelines on Good Governance.

Region: Open primarily to ISSA member organizations in Asia and the Pacific.

Language: English.

What are the goals of the workshop?
This workshop provides practical hands-on support for professionals of social security administrations related to good governance.

Using the ISSA Guidelines on Good Governance as reference and under the supervision of an accredited expert, this workshop aims to offer practical guidance on how to improve the internal governance of your institution. The good governance framework will serve as a solid basis for exploring different approaches on how to achieve your organizational goals.

The participants will exchange knowledge and experiences during the two and a half days of the workshop. Together with colleagues from different institutions and countries, you will explore solutions and strategies.

Who can participate?
Senior managers, programme managers and senior experts from ISSA members who are involved in internal governance issues within their institution.  

How can you participate?
When you register, you will be asked to fill out the online form “Issues to be addressed”. In this form, you are asked to write down the challenges you and your organization are facing related to good governance. The content of the workshop will be shaped by the issues the participants provide.

View an example of “Issues to be addressed”

During the workshop, the participants will develop key takeaway messages together with possible strategies. This approach enables the participants to develop ideas and measures to respond to the challenges outlined in their “Issues to be addressed” form.

Each member organization may send no more than two participants to the workshop. A workshop needs a minimum of 12 participants and will accommodate no more than 18 participants.


Costs for travel, accommodation and meals are to be covered by your institution.

ISSA Guidelines on Good Governance

In the context of social security administration, the ISSA defines governance as the manner in which the vested authority uses its powers to achieve the institution’s objectives, including its powers to design, implement and innovate the organization’s policies, rules, systems and processes, and to engage and involve its stakeholders.

The ISSA Guidelines on Good Governance provide ISSA member organizations with a basic framework on good governance describing social security administration in terms of four broad governance areas: financial sustainability, sound investments, member coverage and contributions, and member benefits and services and resource management.

The first part of the ISSA Guidelines on Good Governance outlines the five principals of good governance for the board and management: accountability, transparency, predictability, participation and dynamism.

The second part offers practical guidance on the nine core areas of common concern to social security institutions: strategic planning; operational risk management; internal audit of operations; actuarial soundness; enforcing the prudent principle in investment management; prevention and control of corruption and fraud; service standards; human resources; and information and communication technology (ICT) infrastructure.

The ISSA Academy

The ISSA Academy offers the member institutions capacity building and development opportunities for their professionals based on the ISSA Guidelines. The ISSA Guidelines are professional standards for social security administrations on 12 core areas in social security administration.

The ISSA Academy aims to improve and innovate the performance of the member institutions by using the ISSA Guidelines as references to benchmark their systems, methods and practices. 

The ISSA Academy consists of workshops, diploma training courses and tailor-made courses, all based on the ISSA Guidelines.