Database

Good Practices in Social Security

Database

Good Practices in Social Security

ISSA Database of Good Practices

This database provides ISSA members with privileged access to good practices, showcasing creative, smart and innovative ways to overcome challenges of social security administration at the institutional, national or international levels. Explore, be inspired by, and learn from these hard-earned and well-deserved successes of the ISSA members. Learn more about the ISSA Good Practices.

The map shows the first 100 results for the selected criteria.

Implementation year:
2019
Award Year:
2024
National Institute for Insurance against Accidents at Work , Italy , Europe

Management systems for occupational health and safety are a fundamental element of prevention. Currently, these models of managing are designed for large, complex or articulated organizations.

Differently the first version of Inail-Cobis Operational Guide SGSL Sistema Casa – 2018, rewarded by ISSA Good Practice Awards – Europe 2019, showed the feasibility of occupational health and safety management system (OSH MS) models tailored for small building and utility companies.

Topic:
Occupational accidents and diseases
Workplace health promotion
Prevention of occupational risks
Business process
Implementation year:
2023
Award Year:
2024
National Family Allowances Fund , France , Europe

As part of the agreement on objectives and management signed with the State for the period 2023–2027 (COG), the French National Family Allowances Fund (Caisse nationale des allocations familiales – CNAF) wishes to bolster its innovations and progress in the area of community listening. The decision was therefore made to set up a “LabParentalité” (parenting lab) based on an initiative launched in the French Department of Isère.

Topic:
Family benefits
Children
Governance and administration
Extension of coverage
Service quality
Social policies & programmes
Implementation year:
2022
Award Year:
2024
URSSAF National Fund , France , Europe

In order to facilitate the management of social security cover for workers impacted by international professional mobility and to ensure compliance with the territoriality principle and the relevant exceptions, URSSAF National Fund (URSSAF Caisse nationale) has established a range of entirely digital services as part of its new responsibilities following a process of administrative reorganization. The service makes it possible in most cases to obtain a posted worker certificate (certificat de rattachement) instantly and securely.

Topic:
Employment
Coordination
Contribution collection and compliance
Service quality
Bilateral agreements
Error, evasion and fraud
Platform workers
Labour protection
Implementation year:
2019
Award Year:
2024
Agricultural Social Insurance Fund , Poland , Europe

My Vision Zero Youth Short Film Competition of the Agricultural Social Insurance Fund (Kasa Rolniczego Ubezpieczenia Społecznego – KRUZ) of Poland. The aim of the competition is to promote safe work-related behaviour on farms among school and university students, particularly those with an agricultural focus, and to popularize Vision Zero in agriculture.

My Vision Zero Competition is aimed at young people aged between 13 and 21, who are tasked with producing a short film promoting a healthy and safe system of work on the farm.

Topic:
Workplace health promotion
Prevention of occupational risks
Communication
Implementation year:
2023
Award Year:
2024
Federal Pension Service , Belgium , Europe

The challenge addressed by the Federal Pensions Service (Service fédéral des Pensions – SFP) and its partners was the outdated pension application tool, prompting the integration of an online pension demand system into mypension.be, Belgium’s official online pension portal.

Topic:
Old-age pensions
Governance and administration
Information and communication technology
E-services
Technological transition
Communication
Automated processing
Implementation year:
2020
Award Year:
2024
Social Insurance Institute , Albania , Europe

The Social Insurance Institute (SII) of Albania, as part of the digital transformation, has started to offer electronic services since 2020, but since 1st May 2022, in accordance with
DCM no. 252/2022 on the procedures for providing online services by the service-offering institutions and for the methodology of monitoring and controlling the administrative activity of their provision, all services in the field of social insurance are performed, only through the online service, on the e-Albania government platform.(https://e-albania.al/)

Topic:
Disability
Governance and administration
Coordination
Information and communication technology
E-services
Contribution collection and compliance
Social policies & programmes
Implementation year:
2021
Award Year:
2024
Social Security Institution , Türkiye , Europe

Since unregistered employment among women in Türkiye is very high compared to developed European countries, the EU-supported “Operation on supporting registered women employment (Women-Up)” has been started by the Social Security Institution (Sosyal Güvenlik Kurumu – SGK) in 2021.

Topic:
Employment
Employment policies
Extension of coverage
Difficult-to-cover groups
Contribution collection and compliance
Gender Inequalities
Labour protection
Implementation year:
2023
Award Year:
2024
National Family Allowances Fund , France , Europe

To help parents and future parents find their way around the different services and support available to them in parenthood, an interactive tool on having children has been set up on the caf.fr website, which can be accessed from the “I’m expecting a child” (“J’attends un enfant”) page.

Topic:
Family benefits
Children
Maternity
Coordination
E-services
Extension of coverage
Awareness and information
Gender Inequalities
Implementation year:
2022
Award Year:
2024
State Social Insurance Agency , Latvia , Europe

The State Social Insurance Agency (SSIA) of Latvia has introduced a new e-service “SSIA information and services” (hereinafter dashboard) in August 2022, which is available on the unified state and local government service portal www.latvija.gov.lv.

Topic:
Old-age pensions
Employment
Information and communication technology
Communication
Contribution collection and compliance
Service quality
Implementation year:
2023
Award Year:
2024
Social Insurance Bank , Netherlands , Europe

From November 2022 to April 2023, the Social Insurance Bank (Sociale Verzekeringsbank – SVB) of the Netherlands conducted a pilot programme to address the underutilization of the AIO supplement among eligible households. This initiative aligned with the SVB’s crucial mission of providing citizens with social security.

Topic:
Old-age pensions
Coordination
Information and communication technology
Communication
Contribution collection and compliance
Service quality
Social assistance