While Africa is the region with the lowest formal social security coverage rates, socio-economic security also relies on African kinship and community support systems and mechanisms that play an important role in the protection of people faced with the contingencies of life.

Increasingly, climate change and environmental protection are taking centre stage in the global discourse on social security. This is mainly due to the key role social security benefits and services play in mitigating the negative socio-economic impacts of climate change on individuals and families, as well as the growing strains on social security systems due to the evolving  nature of climate related risks. 

Extending social security coverage is a key challenge for the quasi-totality of members of the International Social Security Association (ISSA) in Africa. Social security coverage for a diverse workforce is therefore one of four topical priorities for ISSA in the 2023–2025 triennium. This follows from extensive work on extending social security coverage in the previous triennium culminating with new guidelines on extending health-care coverage launched in October 2022.

The extension of social security coverage is a key topic for the International Social Security Association (ISSA) and its members. It is one of the main ISSA topical priorities for the 2023–2025 triennium, with particular emphasis given to innovations and strategies to extend contributory social security schemes to the self-employed, workers in the informal sector, migrant workers and other difficult-to-cover groups.

Through strategic partnerships and modern information and communications (ICT) solutions, member institutions of the International Social Security Association (ISSA) are strengthening the scope, extent, and adequacy of social security coverage.

African policy-makers and institutions are conscious of the need for the adequate extension of social security coverage on the continent. The adoption of the Recommendation (No. 202) concerning National Floors of Social Protection, 2012, of the International Labour Organization (ILO) has strengthened this determination. Over the past few decades, the scope of legal coverage for social protection has broadened significantly across Africa. However, effective coverage rates remain low, especially among rural and informal labour market workers.

Service quality is a key priority for member organizations of the International Social Security Association (ISSA) in Africa. Social security institutions in this ISSA region are committed to responding to the public’s increasing expectations for improved social security services. Staff development, innovative practices, research, process re-engineering, partnerships, employing new technologies and improving governance practices are among the main strategies and approaches that are leveraging institutional capacities for better service. E-government is growing in Africa, with more than 34 countries offering online services or at least one portal for public information. By taking advantage of new developments in various administrative areas, Africa is simultaneously raising the bar on service quality, transparency and good governance.

Effective access to adequate social protection plays a crucial role in promoting sustainable development, social cohesion and socioeconomic resilience. In recognition of this, African governments have expressed a renewed commitment to expand the scope and extend social security coverage to the vast majority of the population on the continent during the last decades. However, effective coverage rates remain generally low and vary within countries and across branches of social security due to low labour participation in the formal economy (ILO, 2017).

Preventing and detecting error, evasion and fraud (EEF) is crucial for social security systems. Error, evasion and fraud have a direct impact on different aspects of social security. On the one hand, the economic impact related to non-collection of contributions and undue delivered benefits may undermine the economic sustainability of the schemes. On the other hand, the non-economic impact concerns the loss of social rights by workers and their dependents, undermining the fair economic competition through social dumping and the loss of trust in the social security system (Goveia and Sosa, 2016).

Originally aimed at safeguarding the value of financial assets and ensuring the financial viability and long-term sustainability of pension schemes, investing social security reserve funds has surged to become a core business process in social security administration. At the onset, investment decisions were informed essentially by the investors’ quest for capital and guided by the fundamental principles of safety, liquidity and yields with a predominant focus on financial instruments and/or financial markets (Cichon et al. 2004).