These results are part of the Project “ICT as enabler of social security policy and programme integration”, which is developed by the ISSA Technical Commission on Information and Communication Technologies. One of the goals of the project is to address the complexities of Interoperability when integrating data from social programmes with a view to identifying solutions and sharing lessons learnt.

The here presented guidelines aim at providing a high-level reference to apply Interoperability techniques in Social Security institutions. The main goals of the guidelines are to assist institutions to address the challenges of interoperability through a consistent and standards-based approach. More in general, these guidelines also help to understand all the dimensions of the interoperability: political, legal, organizational, semantic and technical. The institutions should use the guidelines as a starting point for developing their own policies and plans.