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High performance enablers: Promoting social security services
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High performance enablers: Promoting social security services
According to the study “Performance Elements in Social Security,” the development and the improvement of client service constitutes an important element for social security institutions. In this regard, service can be improved by various methods.
Report:
2-Gobel.pdf 63,20 kB
Автор:
Dieter Göbel
МАСО, 2010
Темы: Администрация и управление
События: Technical Seminar on High Performance in Social Security by Innovation, Change Management and Risk Management
Regions: Africa
Язык: Английский
МАСО, 2010
Темы: Администрация и управление
События: Technical Seminar on High Performance in Social Security by Innovation, Change Management and Risk Management
Regions: Africa
Язык: Английский
Publications contact
Please contact the following address for additional information on our publications:
International Social Security Association
ISSA Publications
Case postale 1
CH-1211 Geneva 22
Switzerland
Fax: +41 22 799 85 09
E-mail:
issa@ilo.org
For information on publications of the ISSA International Sections on the Prevention of Occupational Risks , please contact the respective Section directly.