The identification and sharing of good practices helps social security organizations and institutions to improve their operational and administrative efficiency.
In the context of the ISSA, a good practice is defined as any type of experience (e.g. an action, a measure, a process, a programme, a project, or a technology) implemented within a social security organization that fosters the improvement of its administrative and operational capacities, and/or the efficient and effective delivery of programmes.
The good practices selected by the ISSA focus on topics related to the priorities as defined in the programme and budget of the Association. The good practices are from member institutions of the ISSA and are primarily collected through the work of the eleven ISSA Technical Commissions and the ISSA Good Practice Awards. Winners of the Good Practice Awards are identified in this database with a symbol (
).
While every effort is made to ensure accuracy, the ISSA declines liability for any inaccuracy, omission or other error in the data contained in the good practice descriptions.
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BOOLE System (Security File Sharing and Exchange)
The security of information and misuse of files and data is one of the most serious challenges and security threats faced by the Public Pension Agency (PPA), due to the growth of threats from technical progress, ease of communication, the diversity of security challenges for the user of files, in addition to the difficulty of applying automated security policies with the possibility of human errors, leading to a lack of protection for the exchange of files between different parties to prevent data leakage and theft. Читать далее |
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Customized integrated services for workers with a work-related injury or disease
Limitations in existing practices required the introduction of “customized services” based on customer relationship management. In this approach, lacking in integrated management, one staff member must handle all processes involved in the entire cycle of Workers’ Compensation Insurance (WCI), which weakened the effects of early intervention. The good practice introduced to solve this problem facilitated the return-to-work of industrially-injured workers (IIW) through a more sophisticated service delivery system.
Adequacy and quality of social security benefits and services, Administration and management, Occupational risks
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Korea, Republic of | 2011 |
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Data exchange on overseas beneficiaries between social security institutions for the prevention of illegal pension payments
The National Pension Service (NPS) annually verifies the pension eligibility of beneficiaries who reside overseas. In contrast to beneficiaries who reside in the Republic of Korea, it is difficult for the NPS to efficiently and promptly receive information about changes of status for overseas beneficiaries (such as death, divorce, etc.). As such, the risk of illegal pension payments to unauthorized parties (for instance, when a lawful recipient dies but his/her survivor does not report the death) is increasing.
ICT as a strategic management tool, Old age/survivors, Proactive and preventive approaches in social security
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Korea, Republic of | 2011 |
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E-Resources: Social Security Benefit Resource System - technology in service of citizens
The good practice is subdivided in many others, forming a set. The outcome refers to the management of ongoing processes related to social security benefit resources in Brazil, through an electronic system called e-Recursos.
Adequacy and quality of social security benefits and services, ICT as a strategic management tool
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Brazil | 2011 |
Americas 2012 - Competition results
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2-GPA-Americas2012.pdf 494,75 kB
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Asia and the Pacific 2012 - Competition results
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2-GPA-Asia-Pacific2012.pdf 496,63 kB
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Africa 2011 - Competition results
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2-GPA-Africa2011.pdf 533,34 kB
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ПРИЗ МАСО ЗА ДОБРОСОВЕСТНУЮ ПРАКТИКУ В СОЦИАЛЬНОМ ОБЕСПЕЧЕНИИ
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5-GPA-2010.pdf 499,56 kB
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