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ICT as a strategic management tool: A basis for dynamic social security
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МАСО,
03.06.09 |
Interview
| Администрация и управление
Information and communication technologies (ICT) are increasingly important for social security institutions, and have contributed to a transformation of public services in recent years.
In an interview for the ISSA Web portal, Juan Carlos Yelmo García discusses some of the major potential of...Читать далее
Lisbon Charter on Education and Training in Prevention adopted
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МАСО,
03.06.09 |
News
| Профессиональные риски
Education and training are important in any field but are absolute priorities in the area of the prevention of occupational risks. In nearly all countries, younger workers are at significantly higher risk of suffering work-related accidents or illnesses, and therefore can particularly benefit fro...Читать далее
International ICT conference to address social security performance improvements
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МАСО,
31.05.09 |
Press release
| Администрация и управление
Innovative use of new technologies to enable social security institutions to provide more effective services to clients, and to cope with increased demands, will be on the agenda of a major gathering of social security senior managers and technical experts that opens in Spain this week.Читать далее
European institutions prioritise customer-oriented services
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МАСО,
14.05.09 |
News
| Администрация и управление
Social security institutions from across Europe have exchanged experiences on the customer orientation of their services, and have agreed to enhance their collaboration, at a regional seminar in the Netherlands that completed its work last week.Читать далее
Customer orientation and public relations, key to improved service
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МАСО,
09.05.09 |
News
| Администрация и управление
Customer orientation of services was the focus of a training seminar on the theme of the impact of customer services and public relations in social security institutions, in Kuwait, 4 to 6 May 2009. Читать далее
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МАСО,
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