• Guidelines

    In the field of social security administration, service quality has become an increasingly important strategic priority. In recent years, many social security institutions have invested human resources and capital in initiatives with the express purpose of improving service quality.

  • UN International Day of Older Persons

    As the international community marks the International Day of Older Persons on October 1, the world is experiencing rapid demographic change, and population ageing presents important challenges for social security.


    The ISSA International Research Conference will take place in Jerusalem, Israel, from 3 to 5 November 2014.

  • Centre for Excellence

    The Academy workshops are designed to provide managers and experts of member institutions working on the implementation of administrative improvements based on the ISSA Guidelines with opportunities to exchange, learn and solve problems.