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Good Practices in Social Security Database
The identification and sharing of good practices helps social security organizations and institutions to improve their operational and administrative efficiency.
In the context of the ISSA, a good practice is defined as any type of experience (e.g. an action, a measure, a process, a programme, a project, or a technology) implemented within a social security organization that fosters the improvement of its administrative and operational capacities, and/or the efficient and effective delivery of programmes.
The good practices selected by the ISSA focus on topics related to the priorities as defined in the programme and budget of the Association. The good practices are from member institutions of the ISSA and are primarily collected through the work of the eleven ISSA Technical Commissions and the ISSA Good Practice Awards. Winners of the Good Practice Awards are identified in this database with a symbol (
).
While every effort is made to ensure accuracy, the ISSA declines liability for any inaccuracy, omission or other error in the data contained in the good practice descriptions.
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GOSI practices and experiences in Business Intelligence
The General Organization for Social Insurance (GOSI) has initiated a Business Intelligence (BI) program to ensure decision makers have the means to monitor and be alerted of daily business activities in real time as well as explore and analyze historical information. 阅读更多 |
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Improvements in INPS: KAIZEN and CAF
An intervention was introduced in order to address two problems in National Social Insurance Institute (Istituto Nazionale della Previdenza Sociale (INPS)): a variability of production behaviours such that responses provided to reference users were non homogeneous in terms of time, content and modalities; and the necessity to provide land offices with tools to measure and self-assess the INPS functionality system with respect to the organization and management aspects as well as the dynamic relations between them. 阅读更多 |
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Information system on weekly contributions
In its eagerness to achieve a higher level of competitiveness, the Mexican Social Security Institute (Mexicano del Seguro Social (IMSS)) is seeking to improve the quality and user-friendliness of its services through the more efficient use of the resources available. 阅读更多 |
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Introduction of the Transition Unemployment Benefit for redundant workers
Transition Unemployment Benefit was introduced in Mauritius under the Workfare Programme in February 2009 as per the Employment Rights Act 2008. It was set up to provide financial assistance to workers in the private sector who are laid-off and opt to join the Workfare Programme.
Adequacy and quality of social security benefits and services, Employment policies, Extension of coverage
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Mauritius | 2009 |
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Knowledge-based management system built through optimizing field-oriented business processes
The Workers’ Compensation and Welfare Service (COMWEL) introduced process-based management over about two years since 2009. As part of efforts to develop a good practice, COMWEL pursued the integration of the strategic management, knowledge management and Backbone Information Systems (BIS). We adopted this process-based knowledge management system for 25 business processes and applied a process optimization technique to five of them. 阅读更多 |
ISSA Good Practice Awards
Europe 2013 - Competition results
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2-GPA-Europe2013.pdf 640.95 kB
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Americas 2012 - Competition results
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2-GPA-Americas2012.pdf 494.75 kB
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Asia and the Pacific 2012 - Competition results
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2-GPA-Asia-Pacific2012.pdf 496.63 kB
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Africa 2011 - Competition results
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2-GPA-Africa2011.pdf 533.34 kB
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国际社会保障协会社会保障良好实践奖 2008-2010
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6-GPA-2010.pdf 1.20 MB
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Related News
The ISSA Good Practice Award for Europe
China’s health insurance scheme wins ISSA Good Practice Award
The ISSA Good Practice Award for the Americas
The ISSA Good Practice Award for Asia and the Pacific
Tanzanian health insurance scheme wins ISSA Good Practice Award for Africa
国际社会保障协会,
2011.12.05 |
Press release