In view of the new challenges confronting the Mexican Social Security Institute (Instituto Mexicano del Seguro Social (IMSS)), executives are developing nine competence areas: client care and service, change management, decision-making, associative management, the management of diversity, systematic and strategic thinking, effective communication, leadership and teamwork. These will provide the basis for the development of an organizational culture oriented towards competitiveness. The Model for the Evaluation and Strengthening of Executive Skills for Competitiveness (MEFHADIC) allows the evaluation of the level of competences possessed by each executive, and the level of competence of each Delegation.
Four strategies will be formulated to strengthen and develop executive competences:

(a) activities for the development of the executive competences of governing institutions and at the individual level;
(b) the support of the managerial coaches;
(c) structured on-line training activities; and
(d) self-learning.

Once executive competences have been strengthened and evaluated, an in situ evaluation will be carried out of executive management. Everything will be automated in the Executive Information Management System (SIGEDI) so that the Institute’s strategic authorities can identify the situation in the governing institutions of the Delegations, as well as having access to information on replacement managerial staff.

ISSA Good Practice Award Winner
Publication year: 2009
Implementation year: 2007
مواضيع: Governance of social security
Organization: Mexican Social Security Institute
Country: Mexico