Global health care for senior citizens
Demographic and epidemiological changes in the country have had an impact on the health services; health care for senior citizens is expanding as is the need for heterogeneous medical and laboratory analyses and examinations, while the family is less available to accompany patients to hospital when required.
This means that medical services of the State Employees' Social Security and Social Services Institute (Instituto de Seguridad y Servicios Sociales de los Trabajadores del Estado (ISSSTE)), need to be reorganized to find ways of reducing the time needed to provide global care for each patient.
The strategy for the provision of health care (global care for elderly patients) is designed to bring hospital services closer to patients and to encourage families to participate in their treatment with the help of ongoing medical support based on house calls; these house calls facilitate health protection measures and prevention activities and enable doctors to assess the effects of the treatment without forgetting social and emotional factors.
We have used the number of hospital readmissions as the basic indicator to evaluate impact and improvements in the quality of care.
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