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ISSA obtains ISO 9001 certification
The certification was announced by the ISSA Secretary General, Hans-Horst Konkolewsky, during the 30th ISSA General Assembly which took place in Cape Town, South Africa on 30 November.
“I am very pleased to announce that the ISSA Secretariat has achieved this quality management standard, which is another stage in building a service-oriented culture for its member organizations,” the ISSA Secretary General Mr. Hans-Horst Konkolewsky reported to the member delegates.
The General Assembly also adopted a Good Governance Charter for the ISSA, based on a set of four principles: Accountability; Transparency; Predictability; Participation.
The Charter outlines values and standards of the Secretariat, the statutory bodies and Officers, and lists the rights, benefits and obligations of ISSA members.
Type: الأخبار
مواضيع: إدارة العمليات وإدارة السياسات
Events: المنتدى العالمي للضمان الاجتماعي 2010
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