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ISSA Conference Reports are the final versions of reports presented at ISSA conferences and meetings since January 2004. For reports published before 2004, please consult the Databases section of this site.

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Can information technology transform the future of service delivery?
Accenture
Information technology (IT) is a powerful tool that can be a liberating force for social security agencies historically bound by paper. Looking bac...

Administration & management | International | English

Coordinate social protection programmes in the context of the creation of social protection floors
Fabio Durán-Valverde, International Labour Organization
This report addresses the importance of the combination and coordination of social protection tools, with reference to the horizontal and vertical...

Administration & management | International | English, French, German, Spanish

Smarter Social Programs
Cúram Research Institute
This paper highlights recent initiatives undertaken by the Cúram Research Institute. It describes our vision for social programs and the new busine...

Administration & management | International | English, French, German, Portuguese

Interoperability in social security
Guidelines
Technical Commission on Information and Communication Technology, International Social Security Association
This document presents a first draft of ISSA Guidelines on Interoperability, which will be included in the package of ISSA Guidelines on ICT for So...

About social security | International | English, French, Spanish

Integration of social security programmes and the role of ICTs: case studies
Gilles Kounowski, National Family Allowances Fund, France
By integrating social security programmes, the effectiveness and efficiency of social policies can be improved and the scope of programmes covered...

Administration & management | | English, French, Spanish

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Publications contact

Please contact the following address for additional information on our publications:

International Social Security Association
ISSA Publications
Case postale 1
CH-1211 Geneva 22
Switzerland
Fax: +41 22 799 85 09
E-mail: issa@ilo.org

For information on publications of the ISSA International Sections on the Prevention of Occupational Risks , please contact the respective Section directly.