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Performance management: Adding value to social security

Social Policy Highlight 3

This issue:

Defines elements of performance management practice
Highlights the added-value of public social security administrations
Identifies obstacles to achieving improved performance
Provides policy lessons for improving performance

Report:

SPH_03-en.pdf 452.55 kB

Download

English [ 2-SPH-03.pdf 452.55 kB ]

Arabic [ 7-SPH-03.pdf 401.23 kB ]

Chinese [ 6-SPH-03.pdf 1.22 MB ]

French [ 1-SPH-03.pdf 475.98 kB ]

German [ 4-SPH-03.pdf 467.68 kB ]

Japanese [ jp-SPH-03.pdf 322.91 kB ]

Russian [ 5-SPH-03.pdf 368.15 kB ]

Spanish [ 3-SPH-03.pdf 475.49 kB ]

ISSA, 2008
Topics: Administration & management
Regions:
Language: Arabic, Chinese, English, French, German, Japanese, Russian, Spanish

Publications contact

Please contact the following address for additional information on our publications:

International Social Security Association
ISSA Publications
Case postale 1
CH-1211 Geneva 22
Switzerland
Fax: +41 22 799 85 09
E-mail: issa@ilo.org

For information on publications of the ISSA International Sections on the Prevention of Occupational Risks , please contact the respective Section directly.