Information and Knowledge Platform of the BGHW: BGHW-INWI
The Information and Knowledge Platform (BGHW-INWI) of the Institution for statutory accident insurance and prevention for Trade and Distribution (Berufsgenossenschaft Handel und Warendistribution (BGHW)) provides its employees with effective support in their work.
Managing the flood of information and knowledge in the way described makes the BGHW more effective and more efficient. And because it has valid information at its disposal, the BGHW can minimise production risks. The BGHW has made it possible for staff to access the knowledge they need to provide the services in the right quantity and quality, in a structured manner, and fast – within seconds.
In addition, the system described has made information and knowledge management a firmly established part of the work creation process, tying our workforce tightly into the knowledge circuit.
The most significant conclusion is that the Platform is accepted and perceived as valuable by those who use it. This is clear from the positive feedback and the many suggestions for its further development which are received from the workforce.
The model also shows that, with very little financial outlay, the experience and expertise of staff members can be harnessed to the considerable benefit of any organisation.
2-Germany-BGHW1.pdf 108.78 kB