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Electronic records management
With a view to automating the operations involved in managing the files of insured persons, facilitating collaboration between the various services and shifting its business processes to an electronic system, the National Pension and Social Insurance Fund (Caisse nationale de retraite et de prévoyance sociale (CNRPS) decided to digitize all the records of insured persons (existing and new files), store them in an electronic records management system and implement personalized workflows adapted to the business logic. Full text: 2Tunisia CNRPS 2011-1.pdf 176.36 kB
Publication year:
2011
Implementation year: 2009 Topics: Administration and management, ICT as a strategic management tool, Old age/survivors Organization: National Pension and Social Insurance Fund Country: Tunisia |
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