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Design and implementation of the Integral Information System of the Social Security Institute of Guatemala
The Integral Information System of the Social Security Institute of Guatemala is being implemented with reliable and appropriate information, by means of a team that permanently accompanied progress at a local and standard level and, now obtaining indicators for the larger units, which, together, contribute 80 percent of the institutional production.
Design and implementation of the Integral Information System of the Social Security Institute of Guatemala

The SII-IGSS began in 2006 and consists of four information sub-systems:

  • Health Supplies,
  • Pecuniary Supplies,
  • Financial and Administrative.

Instruments and processes previously employed (for more than 20 years) have been replaced, with some automated.
This has implied changes in the organizational culture of the Medical Units, in the use of information technology and in the actions of personnel in regard of the use of the information.

At present, the system allows quality information to be used for External Consultations, Hospitalization, Emergencies and support and costs services.

Norms and supervision, monitoring and evaluation standards have been produced on the basis of a redesign of processes and strengthening of health information rooms to include use of the information.

This year will see the end of implementation of SII-IGSS around the country and the emphasis will move on to Institutionalization.


Full text:
Publication year: 2009
Implementation year: 2006
Topics: Governance of social security, ICT as a strategic management tool
Organization: Social Security Institute of Guatemala
Country: Guatemala

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