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Good Practices in Social Security Database

The identification and sharing of good practices helps social security organizations and institutions to improve their operational and administrative efficiency.

In the context of the ISSA, a good practice is defined as any type of experience (e.g. an action, a measure, a process, a programme, a project, or a technology) implemented within a social security organization that fosters the improvement of its administrative and operational capacities, and/or the efficient and effective delivery of programmes.

The good practices selected by the ISSA focus on topics related to the priorities as defined in the programme and budget of the Association. The good practices are from member institutions of the ISSA and are primarily collected through the work of the eleven ISSA Technical Commissions and the ISSA Good Practice Awards. Winners of the Good Practice Awards are identified in this database with a symbol (Good practice award winner ).

While every effort is made to ensure accuracy, the ISSA declines liability for any inaccuracy, omission or other error in the data contained in the good practice descriptions.

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Search Results (261)

Quality management system: Service for the provision of insurance benefits
Quality management system: Service for the provision of insurance benefits
The Derrama Magisterial is an insurance institution with more than 280 members in Peru. One of our strategies concerns the implementation of a Quality Management System to promote quality institutional services for our members, based on the requirements of ISO 9001:2008.
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Reforming the FNPF pension scheme
Reforming the FNPF pension scheme
The Fiji National Provident Fund (FNPF), commenced in 1966, and is Fiji’s only national worker’s retirement savings scheme, taking mandated contributions from employees and their employers and accumulating these into a retirement fund.
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Reimbursing insured members via SMS
Reimbursing insured members via SMS
The National Health Insurance Fund (Caisse nationale d’assurance maladie (CNAM)) of Mauritania introduced this practice for reimbursing insured persons using the mobile phone SMS (short message system) system.
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The extension of social security coverage to informal labour: Thailand’s experience
The extension of social security coverage to informal labour: Thailand’s experience
The Social Security Office (SSO) initially launched the voluntary social security system in 1994 but it was evident it was not attractive as there were only 40 insured persons as of 30 April 2011.
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The Family Doctor Plan
The Family Doctor Plan
As part of its efforts to improve the adequacy and quality of health-care services, the Social Security Organization (SSO) introduced its Family Doctor Plan in 2011.
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ISSA Good Practice Awards

Related News

The ISSA Good Practice Award for Europe
ISSA, 01.11.2012 | News
Submission deadline: 28 February 2013
China’s health insurance scheme wins ISSA Good Practice Award
ISSA, 30.10.2012 | Press release
China’s Ministry of Human Resources and Social Security has received the ISSA Good Practice Award for Asia and the Pacific 2012
The ISSA Good Practice Award for the Americas
ISSA, 14.05.2012 | News
Submission deadline: 31 August 2012
The ISSA Good Practice Award for Asia and the Pacific
ISSA, 12.01.2012 | News
Submission deadline: 30 June 2012
Tanzanian health insurance scheme wins ISSA Good Practice Award for Africa
Video  ISSA, 05.12.2011 | Press release
The National Health Insurance Fund is the recipient of the ISSA Good Practice Award for Africa
French and German initiatives win international social security award
ISSA, 02.03.2010 | Press release
French and German social security institutions win Good Practice Award for Europe for “innovative and ambitious” projects
Jordan and Saudi Arabia win first Asia-Pacific region ISSA Award for social security good practices
ISSA, 20.10.2009 | Press release
The first Good Practice Award competition for the region attracted 19 entries from 11 organizations representing 11 countries
International award recognizes Brazil and Mexico for social security good practices
ISSA, 18.06.2009 | Press release
ISSA Good Practice Awards - Americas 2009
Kenya, Morocco awarded for good social security practices at African Forum
ISSA, 18.11.2008 | Press release
Initiatives to improve the administration of social security in Kenya and Morocco have won the first Good Practice Award for Africa

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