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Good Practices in Social Security Database
The identification and sharing of good practices helps social security organizations and institutions to improve their operational and administrative efficiency.
In the context of the ISSA, a good practice is defined as any type of experience (e.g. an action, a measure, a process, a programme, a project, or a technology) implemented within a social security organization that fosters the improvement of its administrative and operational capacities, and/or the efficient and effective delivery of programmes.
The good practices selected by the ISSA focus on topics related to the priorities as defined in the programme and budget of the Association. The good practices are from member institutions of the ISSA and are primarily collected through the work of the eleven ISSA Technical Commissions and the ISSA Good Practice Awards. Winners of the Good Practice Awards are identified in this database with a symbol (
).
While every effort is made to ensure accuracy, the ISSA declines liability for any inaccuracy, omission or other error in the data contained in the good practice descriptions.
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Search Results (172)
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Relationship management model for contributions collection
The National Social Security Fund (NSSF) is the only mandated social security provider to employees in the private sector in Uganda. It had been characterized by low growth of membership, low levels of contributions and high operating costs. This was compounded by the NSSF’s tainted image arising from its previous poor service delivery and investment scandals that had played out in the public arena. Read more |
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Review of operational processes
In 2010 the National Social Security Fund of Gabon set out its strategic vision, expressed in terms of priority objectives. These concern in particular the quality of technical services; human resources; operational efficiency; and client satisfaction.
Administration and management, Human resources management/staff capacity building, Risk management and change management
Read more
Gabon | 2010 |
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The composite ratio
The Composite Ratio is a methodological tool for planning, monitoring and evaluating the activities and performance of staff and structures. Read more |
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The New Business Process in contribution collection
The New Business Process (NBP) represents a paradigm shift in contributions collection, data processing and management responsibility of data. It is an innovative strategy crafted to reverse the difficulty in the effective management of contributor accounts, the issuance of complete, accurate and acceptable statements of account for claim processing. Read more |
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The win-win recruitment plan
The win-win plan is a temporary measure designed to support employment during the crisis and the recovery phase, encouraging recruitment of the most vulnerable jobseekers and those most in danger of long-term unemployment during the period 2010-2011. This is a preventive measure intended to avoid increased cyclical unemployment caused by the crisis from turning into structural unemployment. Read more |
ISSA Good Practice Awards
Africa 2011 - Competition results
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2-GPA-Africa2011.pdf 533.34 kB
]
The ISSA Good Practices in Social Security Awards 2008-2010
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2-GPA-2010.pdf 525.94 kB
]
Related News
The ISSA Good Practice Award for Asia and the Pacific
Tanzanian health insurance scheme wins ISSA Good Practice Award for Africa
ISSA,
05.12.2011 |
Press release