The identification and sharing of good practices helps social security organizations and institutions to improve their operational and administrative efficiency.
In the context of the ISSA, a good practice is defined as any type of experience (e.g. an action, a measure, a process, a programme, a project, or a technology) implemented within a social security organization that fosters the improvement of its administrative and operational capacities, and/or the efficient and effective delivery of programmes.
The good practices selected by the ISSA focus on topics related to the priorities as defined in the programme and budget of the Association. The good practices are from member institutions of the ISSA and are primarily collected through the work of the eleven ISSA Technical Commissions and the ISSA Good Practice Awards. Winners of the Good Practice Awards are identified in this database with a symbol (
).
While every effort is made to ensure accuracy, the ISSA declines liability for any inaccuracy, omission or other error in the data contained in the good practice descriptions.
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Service vouchers scheme
A service voucher is a paper or electronic means of payment, including a public subsidy, which enables individuals to pay an accredited company for services carried out by a worker hired under a traditional employment contract with full social cover. Read more |
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Social insurance management information system
The new system called SIMIS (Social Insurance and Management Information System) is a customized enterprise resource planning (ERP) that developed in-house to administer Social Insurance schemes to the working population of Saudi Arabia, through their respective employers.
Administration and management, ICT as a strategic management tool, Occupational risks, Social security financing
Read more
Saudi Arabia | 2004 |
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Strategic Re-engineering Process
The Swaziland National Provident Fund (SNPF) developed a strategic planning document in 2003 which pointed to a number of weaknesses.
Compliance and contribution collection, Extension of coverage, ICT as a strategic management tool, Risk management and change management
Read more
Swaziland | 2004 |
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System for client information in a social protection body
A service model which seeks to boost clients’ confidence and satisfaction must be willing to listen to its users to define its weaknesses and their real expectations. Read more |
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Bolsa Familia Programme
The Bolsa Familia programme is an innovative social programme launched by the Brazilian government in 2003. Read more |
Africa 2011 - Competition results
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2-GPA-Africa2011.pdf 533.34 kB
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The ISSA Good Practices in Social Security Awards 2008-2010
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2-GPA-2010.pdf 525.94 kB
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