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Good Practices in Social Security Database
The identification and sharing of good practices helps social security organizations and institutions to improve their operational and administrative efficiency.
In the context of the ISSA, a good practice is defined as any type of experience (e.g. an action, a measure, a process, a programme, a project, or a technology) implemented within a social security organization that fosters the improvement of its administrative and operational capacities, and/or the efficient and effective delivery of programmes.
The good practices selected by the ISSA focus on topics related to the priorities as defined in the programme and budget of the Association. The good practices are from member institutions of the ISSA and are primarily collected through the work of the eleven ISSA Technical Commissions and the ISSA Good Practice Awards. Winners of the Good Practice Awards are identified in this database with a symbol (
).
While every effort is made to ensure accuracy, the ISSA declines liability for any inaccuracy, omission or other error in the data contained in the good practice descriptions.
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Search Results (261)
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Global Harmonization System posters to give early information about new Classification, Labelling and Packaging of hazardous substances
With its series of posters in German, English and French on the Globally Harmonized System (GHS) implementing the new global requirements for classifying and labelling chemicals in Europe and the concomitant effect on occupational health and safety the International Social Security Association (ISSA), Chemistry Section, has succeeded in reaching a very large number of actors in several countries to inform them. Read more |
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Governance and leadership in health-care provision
Article 367 of the new Constitution provides that the social security system is public and universal, that it may not be privatized and shall address the respective needs of the population through universal compulsory insurance and its special schemes, through services under the responsibility of the Ecuadorian Social Security Institute. Read more |
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Guiding clients to use online service for claiming child benefit
With guidance from researchers, the Social Insurance Bank (Sociale Verzekeringsbank (SVB)) carried out a field experiment that led to a twofold increase in online child benefit claims (from around 35 to almost 80 per cent). Read more |
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Implementation of IT Service Management in the EPF
The IT Department of the Employees Provident Fund (EPF) has adopted best practice IT Service Management based on ITIL (Information Technology Infrastructure Library) V3. 13 processes have been developed based on ITIL Best Practices.
Administration and management, Governance of social security, ICT as a strategic management tool
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Malaysia | 2008 |
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Interoperability Standard for Social Protection Bodies (INTEROPS)
In 2004, the Ministry for Social Affairs launched a study between the various bodies to define the joint rules applying to the interoperability of information systems. This study resulted in the definition of the INTEROPS standard in 2008. Read more |
ISSA Good Practice Awards
Americas 2012 - Competition results
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2-GPA-Americas2012.pdf 494.75 kB
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Asia and the Pacific 2012 - Competition results
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2-GPA-Asia-Pacific2012.pdf 496.63 kB
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Africa 2011 - Competition results
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2-GPA-Africa2011.pdf 533.34 kB
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The ISSA Good Practices in Social Security Awards 2008-2010
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2-GPA-2010.pdf 525.94 kB
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The ISSA Good Practice Award for Asia and the Pacific
Tanzanian health insurance scheme wins ISSA Good Practice Award for Africa
ISSA,
05.12.2011 |
Press release