The identification and sharing of good practices helps social security organizations and institutions to improve their operational and administrative efficiency.
In the context of the ISSA, a good practice is defined as any type of experience (e.g. an action, a measure, a process, a programme, a project, or a technology) implemented within a social security organization that fosters the improvement of its administrative and operational capacities, and/or the efficient and effective delivery of programmes.
The good practices selected by the ISSA focus on topics related to the priorities as defined in the programme and budget of the Association. The good practices are from member institutions of the ISSA and are primarily collected through the work of the eleven ISSA Technical Commissions and the ISSA Good Practice Awards. Winners of the Good Practice Awards are identified in this database with a symbol ().
While every effort is made to ensure accuracy, the ISSA declines liability for any inaccuracy, omission or other error in the data contained in the good practice descriptions.
China’s response to the global financial crisis
In China, the global financial crisis has mainly affected the country’s real economy. In response to this, the government has implemented (on top of its macroeconomic policies) a comprehensive package designed to expand domestic demand and to drive economic growth through investment and consumption.
China, The People's Republic | 2008Read more
CITIDIRECT (computerized management of social insurance payments for IPS-CNPS members via the banking system)
Adequacy and quality of social security benefits and services, Administration and managementRead more
Côte d'Ivoire | 2008
Communication of the investment strategies of the National Pensions Fund
The National Pensions Scheme was established under the National Pensions Act 1974. It is a mandatory pension scheme for employees in the private sector and is managed by the National Pensions Fund. The responsibility for the investment of the surplus fund is entrusted to an Investment Committee set up under the provision of the Act. The implementation of the decisions of the Committee is undertaken by the staff administering the Fund. The Fund has accumulated some USD 2.5 Billion since its creation.
Governance of social security, Proactive and preventive approaches in social securityRead more
Mauritius | 2008
Customer service monitoring system
Several Social Security management improvement initiatives have been implemented over time, but some peculiarities remain: low buy-in by the Institution or initiatives focused on solving specific problems.
Adequacy and quality of social security benefits and services, Administration and management, ICT as a strategic management toolRead more
Brazil | 2008