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Italy
| Total population (m.): | 60.1 |
| GDP per capita (USD): | 30353 |
Good practices presented by institutions from this country
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Improvements in INPS: KAIZEN and CAF
An intervention was introduced in order to address two problems in National Social Insurance Institute (Istituto Nazionale della Previdenza Sociale (INPS)): a variability of production behaviours such that responses provided to reference users were non homogeneous in terms of time, content and modalities; and the necessity to provide land offices with tools to measure and self-assess the INPS functionality system with respect to the organization and management aspects as well as the dynamic relations between them. Read more |
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Support for vigilance to prevent fraudulent practices in contribution compliance
The enormous amount of data a public agency manages offers a challenge of setting up an active, preventive approach to fraud and irregularities detection. We need to overcome the limit of traditional approach and procedures used for investigation so far. The new intelligence is a possible answer. Read more |
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Business financing for programmes and projects in occupational safety and hygiene
This good practice, still in place, regards an experience concerning the financing of safetyrelated initiatives by small and medium-sized enterprises (SMEs), agricultural and craft sector companies, carried out in 2002, 2004 and 2006. It was implemented by the National Employment Accident Insurance (Institute Istituto Nazionale per l'Assicurazione contro gli Infortuni sul Lavoro (INAIL)). Read more |
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Virtual Front Office
In order to improve the level of the services towards their customers and to rise the global benefits, the National Social Insurance Institute (Istituto Nazionale della Previdenza Sociale (INPS)) and the National Employment Accident Insurance Institute (Istituto Nazionale per l'Assicurazione contro gli Infortuni sul Lavoro (INAIL)), the two major Italian Social Security Institutions, have adopted a new approach in managing their services. Read more |
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Reduction of companies compulsory insurance premium following prevention support measures
This good practice regards an Italian experience in the reduction of the rate of compulsory insurance for employers adopting prevention measures, besides the system based on accident rate. Read more |
Good Practices in Social Security Database >>