The ever increasing awareness of staff members in customer care, public relations and collection of contributions can be attributed, to a large extent, to the net effect of your training programmes. Our congratulations on splendidly organized courses.

I was delighted to meet the leaders of schemes from African countries that have the same concerns, share the same ideals and communicate in the same language. The participation in the discussion of eminent experts invited by the ISSA greatly contributed to the enrichment of our exchange of experience.

Update  newsletter is very interesting and easy to distribute to other colleagues in our organization, helping to keep them up to date with what is happening in the ISSA and the world of social security.

By participating in various events organized by the ISSA such as the World Social Security Forum, International Research Conference on Social Security and Regional Directors’ Meeting, we have learned the experiences and lessons of other countries and also showcased Korea’s remarkable achievements to the world.

The ISSA has always provided solid support to visiting delegations from China and reported widely on Chinese social security reforms and developments in its various publications. It has explored proactively various approaches to enhance its services to Chinese members, including providing more information and documents, such as the ISSA Annual Review, in Chinese.